Frequently Asked Questions
Frequently Asked Questions
Are the products body-safe?
Yes. We use premium, non-toxic, and hypoallergenic materials approved for intimate contact to ensure your safety and comfort.
How do l clean and maintain my device?
Rinse the silicone head under warm water with a mild, fragrance-free soap, rinse thoroughly, pat dry, and store in its pouch-never submerge the charging base.
Are these products suitable for all ages and experience levels?
Our devices are designed exclusively for adults (18 years and older) and feature fully adjustable intensity levels, making them equally well-suited for complete beginners through to advanced users.
Will my order be shipped discreetly?
Will my order be shipped discreetly?
Absolutely-your DxzzE order will arrive in a plain, unmarked box with no logos or product imagery, and your packing slipsimply lists "personal care item" so only you know what's inside. We use discreet carriers and generic return labels to ensure complete privacy, and all billing descriptors on your statement will read "DxzzE" to avoid any giveaway, if you have any special requests or questions, just let us know!
How do l keep fresh and ready for next time?
It's easy. Just rinse it with warm water and a gentle, fragrance-free soap-or use your favorite toy cleaner. Dry it off with a soft, lint-free cloth. Thanks to its smooth, seamless silicone body, there's nowhere for the fun to hide... except until next time